Refund Policy for Arisline Shopping
At Arisline Shopping, Arisline India Private Limited customer satisfaction is our top priority. If you are not fully satisfied with your purchase, we are here to help. Please review our refund policy below:
Eligibility for Refunds
1. Items must be returned in their original condition, including tags, packaging, and accessories.
2. Refund requests must be initiated within 7 days of receiving the product.
3. Refunds are applicable only for items that are damaged, defective, or significantly different from the description.
4. We offer a 5-day return policy. This means you have 5 days from the receipt of your item to request a return. To qualify for a return, your item must be in the same condition as when you received it: unworn, unused, with tags, and in its original packaging.
Non-Refundable Items
The following items are not eligible for refunds:
• Items marked as non-returnable or final sale.
• Products damaged due to misuse or negligence.
• Personalized or customized products.
Refund Process
1. To initiate a refund, contact our Customer Support Team at. Provide your order number, proof of purchase, and details of the issue.
2. Our team will review your request and provide further instructions, including the return address if applicable.
3. Once we receive the returned item, we will inspect it and notify you of the refund status.
Refund Methods
• Refunds will be issued to the original payment method used during purchase.
• Refund will get credited to your original payment method within 7-10 business days after approval.
Shipping Costs
• If the return is due to an error on our part (e.g., damaged or incorrect item), we will cover the return shipping costs.
• For other returns, the customer is responsible for shipping fees.
Exchanges
• We offer exchanges for defective or damaged items. Exchange time frame will be 5 Days
Thank you for shopping with Arisline Shopping! We are committed to providing the best service and resolving any issues promptly.